But believe it or not, that’s not enough! There are 10 pillars of success that are even more fundamental to your success as a chiropractor – or in any business. So in 2016, Dr. Charles Ward would like to challenge you to:
1. Be the most positive person you know.
Positivity is contagious and big smiles and warm can-do attitudes will soon become the norm in your practice!
2. Be candid and speak truthfully.
Staying authentic and genuine is crucial when dealing everyone – not just certain people.
3. Be on time.
Respect other people’s time and it shows you respect your own as well.
4. Say please and thank you.
There is never a time it’s OK to neglect the golden rule!
5. Under promise and over deliver.
There are far too many people in business (and life) who make grand promises and set high expectations, only to consistently fail to deliver. So be the opposite!
6. Leave people better than you found them.
You may not be able to miraculously cure everyone’s health issues and problems, but whether it be treatment, a great patient plan, education, or, your warm guidance, you can always help every person you come in contact with.
7. Be friendly and caring.
Patients don’t just come to you for a “fix” – they aren’t cars and you’re not an auto mechanic. Remember that they also want comfort, trust, and assurance, so always give encouragement and a sympathetic ear as well as sound medical care.
8. Be a world-class listener.
Ask lots of questions and actually LISTEN to what they are saying. Your ability to ask questions and learn the deeper causes, challenges, and emotions in their lives is the time you really earn a happy patient for life!
9. Be passionately interested.
Treat each day with the same wide-eyed enthusiasm as if it was your first day in practice and your first patient just walked in
10. Smile a lot.
Did you know that the human facial response that is most universally accepted as a response to any situation is a simple smile? Smile when things are good, smile more when you hit a rough patch, and be sure to laugh and celebrate your wins every day!
Will you commit to these ten challenges by Dr. Charles Ward? If so, we’re betting you will have your best – and most enjoyable – year in practice yet! Please send us an email if you are ready to be challenged and make it a wonderful 2016!